Orders, fitment and returns
Last updated: 14 October 2026
Ordering from Rico's Sound is simple: fill your cart on this website, send it to us on WhatsApp, and we confirm stock, fitment and your total before you pay.
How to order
- Add products to your cart and open it with the cart button. Items marked "Quote" can go in too.
- Add your name and your vehicle's make, model and year.
- Choose to collect, to have it fitted, or courier delivery.
- Press "Send order on WhatsApp". WhatsApp opens with your order written out. Press send.
- We reply to confirm stock, fitment, your total and when it is ready.
No WhatsApp? Call us on 082 638 0403.
Stock
We carry far more than we can show online, from mono blocks to mufflers. If you don't see what you need, ask us on WhatsApp.
Collection
Collect your order from the shop at 48 Operman Street, Witbank once we have confirmed it is ready.
Fitment and installs
Choose "Fit it for me" in your cart and we will book your vehicle in. We confirm the fitment cost and how long we need the vehicle before we start. Body kits include installation and colour matching where the special says so.
Courier delivery
Choose "Courier to me" and tell us your town. We will let you know the cost and timing before you pay.
Returns and exchanges
- Faulty or wrong items: let us know within six months and we will repair, replace or refund, as the Consumer Protection Act allows. Supplier warranties may also apply.
- Couriered orders: you may cancel within 7 days of receiving the goods without giving a reason (ECTA cooling-off). You pay only the direct cost of sending them back.
- Changed your mind: contact us. Unused items in their original, undamaged packaging can usually be exchanged.
- Products that have been installed, cut, wired or painted to fit your vehicle can only be returned if they are faulty.
Please keep your proof of purchase (your WhatsApp order confirmation is fine) and contact us first on 082 638 0403.
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