Privacy policy
Last updated: 16 October 2026
This policy explains how The Wrap Shack ("we", "us") collects, uses and protects your personal information, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Who we are
- Business
- The Wrap Shack
- Contact
- Chris
- Where
- Swartkoppies Road, Rispark, near Mall of the South, Johannesburg South, Gauteng, South Africa
- WhatsApp and phone
- 074 080 8080
- TheWrap Shack
- Website
- obsidianstudiodesigns.github.io/The-Wrap-Shack
The owner of The Wrap Shack is our Information Officer under POPIA. Contact them on the details above about anything in this policy.
What we collect
We only collect the information you choose to give us when you order, ask a question or enquire about a function, such as:
- your name and cellphone number (WhatsApp shares your number with us when you message us)
- what you would like to order
- for function bookings: the event date, number of guests, venue or area, and any notes you add
- anything else you include in your message, such as allergies or dietary needs
How the order and booking buttons work
This website has no online ordering system and no database. The "Order on WhatsApp" buttons and the function booking form only open WhatsApp on your device with a message already written. Nothing is sent to us unless you press send in WhatsApp yourself. The booking form does not store what you type.
Why we use it
- to take and prepare your order and tell you when it is ready
- to quote for and arrange a function or event
- to answer your questions
- to keep the records the law requires
We do not sell, rent or trade your personal information, and we will not add you to any marketing list unless you ask us to.
Who we share it with
We only share your information when we need to, for example with an event organiser or venue when we trade at your function, or when the law requires it. WhatsApp and Facebook (Meta) carry our messages under their own privacy policies.
This website, cookies and third parties
This website does not set its own cookies and does not use analytics or advertising trackers. To load, your browser fetches files from these providers, which may record your IP address and browser details in their standard server logs:
- GitHub Pages, which hosts this website
- Google Fonts, which supplies the typefaces
- jsDelivr, which supplies the icons
- Google Maps, which shows the map in the "Find the Shack" section and may set its own cookies
Links to WhatsApp, Facebook and Google Maps take you to services with their own privacy policies.
How long we keep it
We keep order and booking messages only as long as we need them to fill your order or run your event. Records of sales are kept for as long as tax law requires, usually five years, and then deleted.
How we protect it
We take reasonable steps to keep your information safe, including keeping it on password-protected devices and accounts and only sharing it when needed.
Your rights
Under POPIA you may:
- ask what personal information we hold about you
- ask us to correct or delete it
- object to us using it
- withdraw consent you have given
Contact us on the details above and we will respond within a reasonable time. If you are unhappy with how we handle your information, you may complain to the Information Regulator of South Africa at inforegulator.org.za.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.